FAQs

Frequently Asked Questions (FAQs) about Bead Bracelets

Q: What materials are used in your bead bracelets?
A: Our bead bracelets are crafted from quality materials including crystals, natural stones, some acrylic beads, gold and silver plated materials, metal charms, and durable stringing components to ensure longevity and beauty.

Q: Are the bracelets adjustable?
A: Most of our bracelets feature one size ( fits all) designs to fit most wrist sizes. .

Q: Can I request a custom design?
A: Yes, we offer custom design services. You can request specific beads colors, or charms to create a bracelet that suits your style perfectly. Go to our custom-made request form and submit your design details. You will receive a confirmation within 24 hours.

Q: How do I care for my bead bracelet?
A: To maintain your bracelet’s appearance, avoid water exposure, excessive sunlight, soaps, lotions, PERFUMES and harsh chemicals. Always remove bracelets before showering, swimming or applying any products. Store it in a soft airtight pouch or jewelry box to prevent tarnish.

Q: How long will my bracelet last?
A: With proper care avoiding any chemicals(soap, lotions, perfumes etc.) our bead bracelets can last for many years. As well as storing in a dry, airtight space like a jewelry box or velvet pouch, it's important to keep your beaded bracelets away from direct sunlight and excessive moisture to maintain their brilliance and durability. Avoid exposing them to perfumes, lotions, or harsh chemicals, as these can damage the bracelets. You can wipe your bracelets with a soft, lint-free cloth to remove any buildup and preserve their sparkle. Proper care will ensure your handcrafted bracelets continue to look stunning for years to come.

Q: Do you ship internationally?
A: Unfortunately not at this time.

Q: What is your return policy?
A: We accept returns on unworn, unused bracelets within 30 days of purchase. Custom orders may have different return terms—please review our return policy page for details.

Q: Can I purchase bracelets in bulk for events or gifts?
A: Yes, bulk orders are available. Please contact us directly to discuss your needs and any available discounts. Go to our custom made request form and submit your request.

Q: How can I track my order?
A: Once your order ships, you will receive a confirmation email with tracking information to monitor your package’s progress.

If you have any other questions, feel free to contact our customer service team.